The Usage & Impact of Business Intelligence in Healthcare

The Healthcare industry around the world is embracing the change and opting for advanced analytics and reporting tools to ensure data-driven progress and better patient care standards. Due to this, business intelligence (BI) in healthcare has seen a rise lately.

This approach is also known as clinical business intelligence or clinical BI and is sometimes referred to as healthcare BI. Healthcare organizations worldwide employ business intelligence to process data after storing it in a centralized data warehouse. This keeps the data accessible and ensures its security, analysis with precision and accuracy, and effective reporting while enabling an integrated approach.

In 2015, 76% of healthcare organizations had designated departments for business intelligence and analytics. By 2018, this number had risen to 88%, which was a significant increase, and this number rose further in the later years.

Today, you can create endless possibilities with data. Let’s dig deeper and learn more about business intelligence usage in the healthcare sector.

The Applications of Business Intelligence in Healthcare

Healthcare business intelligence, or healthcare BI has become a necessity for modern organizations and healthcare institutions. Many AI companies are leveraging modern technologies to build incredible digital solutions. With the growing reliance on technology and stricter regulations, BI tools are significant for extracting the correct information, providing a better overall experience to the patient, and uplifting healthcare standards.

Here are a few applications of BI in the health management industry:

  • Treatment planning based on symptoms
  • Coordinating and scheduling staff based on patient volumes
  • Facility’s supply chain management
  • Provider alerts that tell providers what services patients need, eliminating the need for multiple visits
  • Identifying patients who need follow-up care
  • Create and track against scorecards for readmission rates

As we progress, there will eventually be more avenues that can be focused on improving the overall standards in the industry.

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Using BI to better healthcare management standards

BI analytics is essential to know the details necessary for patient care. Legacy systems and conventional reporting techniques don’t allow the luxury of knowing that information, which is why this technology has risen.

Medical researchers have successfully uncovered facts about drug usage and its side effects after analyzing millions of records, which has helped significantly in regulating the industry by reporting irregularities to the FDA.

Supervisors and administrators have been able to closely monitor performance parameters linked with the industry, such as new infections, readmissions, and lack of real-time updates. This saves time for those monitoring it and makes it convenient for them to identify goals and improve their performance.

  • BI features & functionalities for healthcare

Today, many healthcare organizations already use software solutions or tools for business intelligence. Healthcare organizations require a data governance system to ensure lasting protection for the medical records of their patients – both for data privacy and federal regulations compliance which makes sure the data quality.

Moreover, the organizations also have tools for analytics and visualization to disseminate data among the collaborators, but modern software have allowed everything to be linked together, which makes it an all-in-one business intelligence platform.

Earlier, healthcare organizations stored all types of data in separate places. But because of data warehousing practices, it has become convenient to place the data in one location so that it is easy for tools to utilize it wherever necessary. This improves patient care through a comprehensive and unified view of the information.

  • Improvement in patient care through clinical BI

Patient care is a critical business, and clinical BI is helping medical practitioners and researchers to find correct treatments. This can be utilized in a plethora of ways, including synchronizing the patient care plan with the medical history, medication conflicts and prohibitions, necessary alerts, and more.

Furthermore, business intelligence solutions can allow patients to be more aware of their care. Personalized dashboards and portals can easily be created to manage everything in one place. Everything can be done seamlessly, from signing and filling out the paperwork to billing management and scheduling appointments.

Moreover, patients can relax regarding their data privacy through these platforms. Purpose-built to serve the end users and keep the data safe, these platforms are the ideal way of storing and accessing data. Ensuring uncomplicated experiences for end-users dramatically improves the overall structure.

  • Benefits of BI for healthcare providers

Clinical BI offers multiple benefits for healthcare providers, including scheduling follow-up sessions, automating routine care sessions, standardizing patient feedback forms, and more. This reduces the load on healthcare providers.

BI systems can store, locate, and retrieve information whenever necessary. Moreover, all the information can be visualized through BI software platforms using graphs, charts, and infographics to be distributed across the departments. This can ensure decision-making is more informed and precise.

  • Lowered healthcare costs through BI

Business intelligence in healthcare solves a lot of problems – both for patients as well as healthcare professionals. When access to data is made easy, and everything can be reviewed without any hassle, the accuracy of diagnosis becomes more accurate, which results in better results.

From reduced wastage of resources and specific implementations, the cost comes down significantly and improves the healthcare standards. Through clinical BI, technology can be used most effectively to produce the right outcomes.

There are many other benefits of business intelligence in healthcare. Technology continues to help the health sector get more efficient and safer while providing top-class medical services to patients.

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Bottom Line: What Is the Future of Clinical BI?

As we progress, the digital industry continues to assist the health sector in solving problems and incorporating digital processes and workflows to ameliorate patient care standards. BI is among the leading avenues that are helping medical practitioners provide better medical care by drawing relations and predicting potential risks.

The use of artificial intelligence in healthcare has significantly increased in recent years and is expected to grow at an astronomical pace. According to a report on, the AI in healthcare market was worth almost $11 billion globally. By 2030, this number is projected to be worth $187.95 billion.

Today, the world is moving towards personalization, and the health sector is no exception. Patients expect personalized treatment based on their history that is already available with the provider. To address this, administrators can create dashboards to visualize data and present it in an easy-to-understand manner.

Moreover, data that might not be recorded can be collected through survey forms which can be uploaded to the data warehouse for analysis using business intelligence techniques.

With the increased use of artificial intelligence and machine learning, clinical BI is bound to improve. The advent of natural language processing (NLP) will further reduce the time to analyze data and unearth better insights.

The future certainly holds a lot for healthcare organizations, and they just need to use the right technology to stay ahead of the curve.